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Our Commitment to Quality

Quality is among our highest priorities. This is instilled throughout every area of the company from front-desk operations to delivering our finished products, and we continue to grow our network of quality and compliance professionals.
FOR SUPPLIERS

OFFICIAL QUALITY POLICY STATEMENT

JEM Engineering is committed to meeting our interested parties’ expectations for excellence in quality antenna solutions by utilizing our highly trained staff to effectively implement and apply a Quality Management System based on risk analysis and continuous improvement.

1-Year Limited Warranty | JEM Engineering

We’ll make it right.

Our Quality Assurance Department inspects everything, from raw materials to finished goods, to ensure our products’ reliability and optimal performance.

However, in the event of any manufacturing issues, such as defects in materials or workmanship, all JEM Engineering products carry a One-Year Limited Warranty.* We will repair or replace products that we deem covered by this Limited Warranty.

*Products damaged due to misuse, improper installation, or shipping are not covered by our Limited Warranty.

OUR QUALITY OBJECTIVES

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To enhance customer satisfaction and loyalty

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To meet our customers’ requirements and expectations

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To achieve excellence in quality antenna solutions

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To continuously improve our product, and strive to ship defect-free products every time

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To ensure our highly trained staff adheres to the latest quality standards

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To maintain an effective Quality Management System based on risk analysis and continuous improvement

Enhancing our Quality Standards

We are officially certified to ISO 9001:2015.

Our quality assurance department is led by a BSI certified AS9100 auditor and our production staff maintains certification to IPC-A-610H.

We are currently AS9100D compliant and is working towards obtaining an AS9100D certification.

Additionally, JEM Engineering periodically runs training programs to further enhance our quality system. We are in the process of obtaining our Potenciar Management System certification.

Quality Standards | JEM Engineering
ISO 9001:2015